Become Our New Customer Service Representative at Ozoneair!

Are you driven by helping people, thrive in a dynamic environment, and want a role where your efforts and service attitude truly make a difference? Then we have the perfect opportunity for you!

Ozoneair is one of Sweden's fastest-growing innovation companies. In a short time, we have helped over 125,000 customers achieve clean air in their homes with our market-leading solutions. We are now seeking an engaged and driven team member for our customer service department who wants to be our voice outward and grow with us.

In this role, you will have the chance to...

Work in a lively and varied position where you take significant ownership of the customer experience. Forget monotonous days where you only sit and answer phones – with us, the work is broad, engaging, and filled with exciting problem-solving.

Your days will be filled with, among other things:

• Customer support and advice: Handle incoming inquiries via phone, email, and chat, guiding our customers on our products and solutions.
• Problem-solving: Act proactively and solution-focused to ensure every customer feels heard and receives the right assistance.
• Variety: Move quickly between different types of customer cases and maintain ongoing contact with other departments. No two days are the same, which makes time fly and keeps the work enjoyable.

What we offer you

We believe you do your best work when you feel good, appreciated, and have a really good work-life balance. We offer a professional and collaborative work environment where we collectively drive the company forward:

• A strong salary: We offer a fixed and secure monthly salary of 28,000 – 34,000 SEK, based entirely on your previous experience.
• Health insurance: Your health is important to us, so you are covered by a private health insurance from day one.
• Unbeatable working hours: Work is from 08:00 to 17:00, Monday to Friday, but some days you have the benefit of flexing out and finishing as early as 16:00. You also completely avoid evenings, weekends, and any overtime.
• Good development opportunities: We are growing quickly, and we want you to grow with us. For the right person, there are great opportunities for internal career advancement and taking on new exciting areas of responsibility in the future.

Who we think you are

To succeed in this role, we place the greatest emphasis on your personal qualities and service attitude. We are looking for someone with a genuine interest in people, who is solution-oriented and thrives best when turning a challenge into a satisfied customer.

We would like you to:

• Be perceptive, patient, and able to stay calm even when there is a lot happening at once.
• Be humble, positive, and able to quickly build trust.
• Express yourself very well in Swedish, both orally and in writing.
• Major plus: If you have previous experience in customer service or support, it is meritorious, but it is absolutely not a requirement. We ensure you receive the product training and support you need to become confident in your role!

How to apply Send your CV and a personal letter.