Service Technician / Gate Technician

Do you want to become an important part of Hörmann Svenska AB as a service technician? Here you get the chance to be the face towards our customers and work in a dynamic environment! You will be part of a service-oriented team that services and maintains gates, barriers, docking stations with loading docks and weather seals. You will perform preventive maintenance, troubleshooting, repairs and installation of new products. The role involves planning work together with your colleagues and service coordinators to ensure efficiency and customer satisfaction. You will identify opportunities for upselling and handle standby work.

Tasks/job description

• Being a service technician at Hörmann Svenska AB means being the face towards our customers and having daily customer contact.
• You will be part of a service-oriented team that services our customers' objects including gates, barriers, docking stations with loading docks and weather seals.
• The work is varied and includes preventive maintenance, troubleshooting, repairs as well as assembly and installation of new products.
• Plan the work efficiently together with service coordinators, service manager and technician colleagues.
• Perform preventive maintenance based on the current service agreement with the customer.
• Submit time reports, installation and service documentation.
• Work with upselling by identifying improvement measures at the customer site.
• Standby work is part of the position.

Qualifications

• Experience in the gate profession
• Experience in electrical troubleshooting or focusing on automation.

We offer the following

• Together with competent colleagues, you work in an independent and free role with Hörmann's products as well as products from other brands at customers in your district.
• We offer flexible work with great freedom under responsibility.
• In the role of service technician, you are one of our most important employees and we highly value your work.
• Continuous competence development both internally and externally.
• You start from home with the service van and drive directly to the customer.
• Place of residence: Suitable residence is Gothenburg and its surroundings.
• Working hours: Daytime, Monday to Friday.
• Employment: Permanent, may begin with a probationary period.

Personal characteristics

Are you a creative problem solver with a burning service mindset? Then we have the perfect role for you! We are looking for a passionate employee who loves working with technology and service and enjoys taking responsibility for their own work. In this role, you have the opportunity to work independently and are offered a unique chance to combine freedom with responsibility. Your natural commitment and ability to build strong customer relationships will be crucial to your success. You will collaborate with a dedicated team where you together find quick and effective solutions to deliver first-class products and service to our customers.

About us

Hörmann Svenska AB, founded in 1997, is a wholly owned subsidiary of the German family company Hörmann KG. Hörmann is today Europe's leading manufacturer and supplier of doors, door operators and gates. We are a leading player in Sweden and our offering consists of three divisions: consumer, industrial, and service.

• Our solid product portfolio includes everything from garage doors and drive units to steel doors and advanced loading technology. Our Swedish headquarters, with approximately 140 employees and its own warehouse, are located in Örebro.

Hörmann – Quality without compromise.

Application

If you want to grow and develop together with us, please submit your application as soon as possible, applications are reviewed continuously and the position may be filled before the final application date.