Receptionist / Booking

Receptionist / Booking Manager with experience in HotSoft sought

We are seeking on behalf of a client a service-oriented and meticulous senior colleague for reception and booking during peak periods. Do you have experience with the booking system HotSoft and thrive in a role with extensive customer contact? Then you might be the one we are looking for!

About the position

As a receptionist and booking manager, you are the face of the business. You are responsible for welcoming guests, managing bookings, and ensuring that our guests have a smooth and professional experience – from first contact to departure.

Responsibilities:

· Handle bookings via HotSoft

· Check-in and check-out of guests

· Customer service via phone, email, and on-site

· Administrative tasks related to the reception

· Coordination with other departments

Qualifications:

· Experience working in reception or booking

· Good knowledge of HotSoft (required)

· Good computer skills

· Fluent Swedish and good English in speech and writing

Personal attributes:

· Service-minded and positive

· Structured and solution-oriented

· Flexible and stress-resistant

· Good collaboration skills

We offer:

· A varied and social work environment

· Opportunity to develop within the hotel and hospitality industry

· A great team and pleasant workplace

Does this sound like something for you? Submit your application today!