Service Advisor

🌟 About the Position – Customer Receptionist (Automotive+ Repair Shop, Enköping)

Bil+ has recently established a new repair shop in Enköping focusing on sheet metal and paint damage for trucks, recreational vehicles, and cars. We are now looking for an engaged customer receptionist who wants to be part of building the business together with us.

Start: As soon as possible

Responsibilities

As a customer receptionist, you will become a central part of our customer service and a key person in daily operations. You are responsible for creating structure, planning, and a professional customer experience throughout the damage process.

Your main responsibilities:

• Schedule and conduct damage inspections
• Create and manage cases in Cabas (we will teach you if needed)
• Plan, administer, and follow up on spare parts
• Book jobs into the workshop and ensure an efficient workflow
• Handle payments such as deductibles and customer-requested work
• Daily contact with insurance companies and customers via phone and email

In this role, you have great responsibility for ensuring smooth operations and that each customer receives a safe and professional experience.

Your Profile

We are looking for someone with experience in customer service and administrative tasks, preferably from a service profession where customer contact has been a natural part of daily work.

Advantageous:

• Experience from the automotive or damage repair industry
• Previous work as a customer receptionist or damage advisor
• Knowledge of Cabas (not a requirement – we provide internal training)

We believe that you:

• Are confident in your role and have a natural professional demeanor
• Have good structure and enjoy order and organization
• Are responsible and accustomed to planning and prioritizing your work independently
• Have a high service mindset and are skilled at building trust with customers
• Thrive in a sometimes fast-paced environment and have the ability to remain calm
• Are solution-oriented and see what needs to be done

Requirements:

• Driver's license (B)
• Very good Swedish in speech and writing
• Good computer skills (Office package and ability to learn new systems easily)

We Offer

• Opportunity to be part from the start in a growing repair operation
• Internal training in Cabas
• A varied and responsible role
• Good development opportunities within Bil+
• Wellness allowance
• Collective agreement
• Breakfast every day ☕🥐
• A company with strong future vision and focus on quality and service

We value diversity and strive for an even gender distribution in the team.

👉 Application

Send in your application as soon as possible and attach your CV.

Selection is ongoing and the recruitment process will be kept short.

We look forward to hearing from you!