Customer Service Representative Malmö

Customer Service Representative for Tavex in Malmö

Tavex Group operates in 13 countries and is one of the most reliable suppliers of investment gold and silver to millions of satisfied customers. At Tavex AB in Sweden, we have delivered guaranteed quality and built trust for over 20 years. Our experience is confirmed by a AAA rating from Dun & Bradstreet – a rating that only 3% of companies in Sweden have. With a strong web store and physical stores in central Stockholm, we are now taking the next step and expanding to Malmö!

We are now seeking talent who share our passion and want to be part of an exciting growth journey. If you are service-oriented, have a strong drive to achieve sales goals, and are a true team player – then you are the right person for this position!

Your responsibilities:

• Welcome customers in the store and inform them about our products: investment gold, silver, and money transfers.
• Handle payments, issue receipts/invoices, and register transactions.
• Provide excellent customer service by answering questions about prices, promotions, and investment options.
• Continuously work to prevent money laundering and participate in regular training on current laws and regulations.
• Perform administrative tasks related to sales.

Who we think you are:

• You have completed high school education and are comfortable working with numbers.
• You speak and write fluent Swedish and English.
• You have good computer skills (Microsoft Office, Windows, Teams).
• You are structured, responsible, and service-oriented.

Meriting:

• Previous work experience in sales, finance, or currency exchange is a plus.

We offer:

• A pleasant workplace in central Malmö
• Full-time position with flexible schedule
• The position begins with a paid training with a mentor. During the training period, several trips to Stockholm are included.
• A supportive and positive team!
• Fun and engaging team-building activities
• Wellness contribution

If you want to help shape the future of investment metals – then Tavex AB is the right place for you. Welcome to join our team and get the opportunity to grow in your role!