Work Coordinator with responsibility for customer service

Job description:

Job description

We are looking for someone who wants to work with customer service and coordination. Here you will work with a cheerful team and have room for your creativity.

Job description You plan and coordinate bookings, manage the company's customer service, and act as a link between our customers and the work team. We are looking for someone who is structured, service-minded, and creative.

In customer service, you are responsible for incoming/outgoing calls, emails, and calendar bookings.

In this role, you are responsible for:

• Ensuring that calls and emails from our customers are answered quickly and with a high level of service.
• Booking and coordinating work in the best possible way.
• Conveying information between the customer and the project manager.
• Working proactively and with problem-solving.

What we are looking for: We are looking for someone who is energetic, positive, and brings something to the team. You are unpretentious and quick to learn new things. You will work with customers, so a strong sense of service is important. Working independently or in a group comes naturally to you, and you are good at juggling many tasks. You communicate well and clearly in spoken and written Swedish and are skilled at problem-solving and planning.

Merits:

• Experience in customer service
• Experience in work coordination

About Svea Takvård: Svea Takvård specializes in professional roof treatment. Our mission is to extend the lifespan of roofs by removing moss, algae, and lichen and preventing regrowth. We use a gentle, mechanical method where we manually remove growth using our own scraper technique. Damaged roof tiles are replaced as needed, gutters are cleaned, and the roof is treated with an environmentally friendly agent that effectively prevents new growth.

We offer you:

• A safe work environment where you feel at home
• Training in all tasks related to your role
• Own responsibility with varied tasks
• Good opportunities for development and career growth

If you want to work in an organization where every employee matters, where there is an open atmosphere, and you can operate with freedom under responsibility, this is the position for you!