Open Position: Returns & Warehouse

About Mekanika

We are a family business in Kinna that since 2012 sells car spare parts and car accessories to private and corporate customers throughout Sweden. Our business idea is to sell online via our website at a good price with a focus on making the purchase as easy as possible for the customer. With a large in-house warehouse in Kinna, we can offer fast deliveries across the country. Locally in the Gothenburg, Halland, and Borås areas, we also offer daily deliveries with our own courier vans. Thanks to the combination of strong customer focus, simplicity, pricing, and product range development, the company has grown significantly in recent years.

The Position

As the company's sales have increased, we now see a need to expand the staff in warehouse and returns handling. We are looking for a person who is responsible for and manages our returns department and, for the rest of the time, works in the warehouse with inbound and outbound shipments. The position offers tasks that include:

• Handling, resolving, and completing incoming return cases.
• Guiding and assisting customers through the return process when needed.
• Handling inbound deliveries (labeling incoming goods and storing them in place).
• Picking and packing orders for outbound delivery.
• Assisting in our store when needed.

We estimate that the current split between returns and warehouse work is 50/50.

We are looking for someone who

• Wants to work in a personal workplace and join us on our exciting journey as an upstart in an otherwise fairly traditional industry.
• Prefers structured work with clear and recurring tasks.
• Appreciates customer contact and providing good and efficient service.
• Has good physical condition, as warehouse work involves a lot of movement and some products can be heavy (about 20 kg).
• Has good computer skills.
• Can work in an occasionally fast-paced environment without compromising accuracy, especially in tasks involving reading and matching article numbers, registration numbers, and the like.
• Is a team player who takes responsibility for their part but always keeps the big picture in mind and helps where needed.

Experience & Education

• High school education with passing grades.
• Previous experience working with or a strong interest in cars, car parts, or car repairs.

Location

The work is performed on-site at our premises at Fritslavägen 30 in Kinna.

Language

The position involves direct customer contact/support over the counter, by phone, and by email. Therefore, very good knowledge of the Swedish language, both oral and written, is required.

Working Hours

The position is full-time during normal office hours, Monday to Friday. The exact work schedule is arranged by agreement. A probationary period of 6 months applies and later, unless otherwise notified, transitions to a permanent position.

Other

The selection process is ongoing, and interviews are held continuously during the application period.