Customer Service Representative Malmö

Customer Service Representative for Tavex in Malmö

Tavex Group operates in 13 countries and is one of the most reliable providers of investment gold and silver for millions of satisfied customers. At Tavex AB in Sweden, we have delivered guaranteed quality and built trust for over 20 years. Our experience is confirmed by an AAA rating from Dun & Bradstreet – a rating that only 3% of companies in Sweden have. With a strong online store and physical shops in central Stockholm, we are now taking the next step and expanding to Malmö!

We are now seeking talents who share our passion and want to join an exciting growth journey. If you are service-oriented, have a strong drive to achieve sales targets, and are a true team player – then you are the right person for this role!

Your Responsibilities:

• Receive customers in the store and inform them about our products: investment gold and silver as well as money transfers.
• Handle payments, issue receipts/invoices, and record transactions.
• Provide excellent customer service by answering questions about prices, promotions, and investment options.
• Continuously work to prevent money laundering and participate in regular training on current laws and regulations.
• Perform administrative tasks related to sales.

Who We Believe You Are:

• You have completed high school education and are comfortable working with numbers.
• You speak and write fluent Swedish and English.
• You have good computer skills (Microsoft Office, Windows, Teams).
• You are organized, responsible, and service-oriented

Advantageous:

• Previous work experience in sales, finance, or exchange operations is a plus.

We Offer:

• A pleasant workplace in central Malmö
• Full-time position with flexible work schedule
• The role begins with paid training with a mentor. During the training period, several trips to Stockholm will be added
• A supportive and positive team!
• Fun and engaging team-building activities
• Wellness allowance

If you want to help shape the future in investment metals – then Tavex AB is the right place for you. Welcome to become part of our team and get the chance to grow in your role!