Reception Manager

Reception Manager for Brösarps Gästgifveri

Do you want to be the hub in a lively inn where no two days are the same?

We are now looking for a reception manager who wants to take overall responsibility for our reception while also helping to develop the experience for our guests – from the first booking to departure.

With us, the reception is the heart of the operation. This is where hotel, restaurant, spa, and our many events meet – and you will be the person who holds everything together.

About us

Brösarps Gästgifveri is a family-owned, esteemed inn in the heart of Österlen, where tradition meets modernity, driven by a love for Österlen, guests, and staff.

With us, hotel, restaurant, spa, conference, and events coexist – always with hospitality at the center.

We are a close-knit team where everyone contributes, supports each other, and strives to constantly improve a little. There is a strong sense of community here, and many have worked here for a long time, which we are very proud of.

We can offer a workplace with short decision-making paths, great colleagues, and an employer who cares about their employees.

About the role

As reception manager, you have overall responsibility for the reception and our booking flows. You work both operationally and administratively and have a central role in communication between our departments. You will, among other things:

• Overall responsibility for the reception with scheduling, staffing, etc.
• Work operationally at the reception a couple of times a week, including some weekends
• Be responsible for our booking systems and ensure they function optimally
• Handle group bookings and ensure the right information reaches all departments
• Be the spider in the web between reception, restaurant, hotel, spa, and conference
• Ensure that each guest receives a personal and memorable stay
• Help develop working methods, routines, and the guest experience
• Support and lead the reception staff in the daily work

We are looking for you who

• Have experience from hotel reception or a similar role
• Are structured, solution-oriented, and confident in making decisions
• Have good computer skills and are comfortable working with booking systems
• Thrive in a role where the pace varies and you need to reprioritize quickly
• Have a genuine interest in service, hospitality, and details
• Communicate fluently in Swedish and English

It is an extra plus if you

• Have worked in a smaller organization where people help across boundaries
• Have an interest in food, drinks, and experiences
• Have experience in serving, as colleagues in the restaurant sometimes need a little extra help for a short while during the day

The position

• Permanent, preferably starting relatively soon
• Varying working hours, mainly Monday–Friday but also includes weekend work

Application

Welcome to our team!

Open to all We focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.