Tidaholms Sparbank is seeking 2 customer advisors

We are now looking for two advisors for the office in Tidaholm who love customer service and want to help our customers with their everyday finances in a pedagogical way. In this role, you are often the first point of contact the customer has with the bank and play a crucial role in creating a positive and trustworthy first impression.

As an advisor in customer service, you meet people of all ages and life situations – and get the opportunity to make a difference in every customer interaction, regardless of channel. You meet and assist the bank's customers with their everyday banking matters through personal meetings, incoming calls, and in the bank's digital channels. With a secure, pedagogical, and solution-oriented approach, you guide customers correctly in their banking matters and ensure they receive the help they need. You direct customers to the right specialist so they get help based on their individual needs.

We are looking for you who

• Love customer service and meeting people of all ages and life situations.
• Have a pedagogical ability and can explain financial issues in a simple and secure way.
• Are social, positive, and solution-oriented.
• Work in a structured manner and take responsibility for the customer experience.
• Have a humble attitude and genuine commitment.
• Previous experience from banking, customer service, or a similar role is advantageous.
• The savings bank places great importance on personality and attitude.

Application

• The position is a permanent employment at 100% with location in Tidaholm.
• Application deadline: 2026-05-10, but selection and interviews may occur on an ongoing basis.
• Start date as agreed.

By submitting your application, you consent to us processing your personal data and, if necessary, conducting a basic background check as part of the recruitment process, in accordance with applicable legislation.

About Tidaholms Sparbank

Tidaholms Sparbank is an independent bank with offices in Tidaholm, Mullsjö, and Hjo. We have around 60 employees and over 120 years of experience in running a bank, with approximately 27,500 customers today. Our local anchoring gives us a unique opportunity to be part of community engagement. We are a full-service bank, meaning we can offer most banking services for private and corporate customers. Tidaholms Sparbank is the bank characterized by commitment, personality, and accessibility. For the sixth year in a row, the savings banks have received the award "Sweden's most satisfied private customers" and "Sweden's most satisfied corporate customers" in the annual survey SKI Bank 2025.