Service Advisor/Customer Service Representative

🚗 Are you Fribrocks' next star in customer reception?

At Fribrocks Bil in Jönköping, a lot is happening – and that's exactly how we want it. With growing customer flows, full focus on quality, and a high pace in daily operations, we are now looking for a service advisor who wants to be the outward face and hub of our customer experience.

Perhaps you are the one who wants to become part of our dedicated team and contribute to making every customer visit truly great?

🔧 What do we do – and why will you enjoy it here?

As a service advisor with us, you are the important link between customer and workshop. You receive customers, book and plan workshop tasks, explain measures, and ensure that every customer feels secure, seen, and well taken care of.

You work in an authorized Peugeot, Citroën, and Opel workshop, where professionalism, quality, and development are central.

At Fribrocks Bil, we combine clear processes with a family-like atmosphere, short decision paths, and colleagues who gladly share both knowledge and laughter.

👋 Who do we think you are?

We believe that you:

• Enjoy a role where service, structure, and pace go hand in hand
• Are positive, solution-oriented, and clear in your communication
• Like building relationships and giving customers that little extra
• Have an eye for details and take responsibility for the whole picture

Do you have experience with service advising or similar roles in the automotive industry? Perfect.

If you lack industry experience but have the right attitude, strong service sense, and willingness to learn? Then we would still like to meet you.

🎁 What do we offer you?

At Fribrocks Bil, you get more than just a job – you become part of a team where people and long-term commitment genuinely matter.

• Training & development – ongoing training and support to grow in the role
• Secure conditions & wellness benefits – we want you to feel good, both at and outside of work
• Influence – your ideas count, and you help shape daily operations
• Stability & future – we believe in strong teams and long-term relationships

✅ What you need to bring with you

• Experience in customer service, preferably in the automotive or service industry
• Good communication skills and a clear customer focus
• Administrative experience and confidence with digital systems
• Class B driver's license