Finnish-speaking Inside Sales/Customer Service/Warehouse to HOJ TWS

Finnish-speaking Inside Sales Representative / Customer Support to HOJ TWS

HOJ TWS (formerly Jofrab) is a Swedish wholesaler and importer for the trade industry within Forestry & Garden, bicycle, moped, motorcycle, and ATV. Since 1978, we have built product range, logistics, and collaborations that help stores and workshops across all of Sweden to do good business. We have nearly 50 years of experience in the industry and a nationwide network of retailers from north to south. HOJ TWS delivers to selected stores and workshops in Sweden and works exclusively B2B, where our role is to make it easy for our customers to have the right products in store and workshop, and the right support in everyday life.

HOJ TWS currently has a product range with over 50,000 articles from world-leading brands. It includes both complete vehicles as well as spare parts, consumables, accessories, and personal equipment.

Now HOJ TWS is taking the next step and establishing itself on the Finnish market. In this initiative, the focus will initially be on forestry and garden products as well as parts and accessories for bicycles. To succeed, we are now looking for a Finnish-speaking employee who wants to be involved from the beginning and become a key person in our establishment.

Main responsibilities:

• Sales contact with both our Swedish and Finnish customers via phone and email
• Support customers with product questions and guide them through our product range
• Handle questions regarding orders, deliveries, invoices, and returns
• Work closely with our warehouse and provide support as needed

We are looking for you who speaks Finnish fluently and has good knowledge of Swedish. You have a technical interest, are curious, solution-oriented, and have a desire to familiarize yourself with our products and our business. As a person, you are structured, service-oriented, and responsible, and thrive in a role where you get to take your own initiatives.

It is advantageous if you have experience in customer service, sales, or work within trade, but the most important thing is your attitude and willingness to develop.

The position is full-time and based at our headquarters and warehouse in Tranås. The role involves working on-site and becoming an important part of our daily operations. As the business in Finland develops, there are good opportunities to grow in the role.

HOJ TWS is a company with long experience in the industry but with a clear ambition to continue developing and testing new ideas. We are an engaged team with great interest in our products, our market, and our customers. We work closely with each other across functions and help each other to solve everyday tasks together. With us, there is a strong community, short decision-making paths, and a forward-leaning environment where ideas and initiatives are appreciated.

If you want to join our journey into Finland, you are warmly welcome with your application.

Open to all We focus on your competence, not your other circumstances. We are open to adapting the role or workplace according to your needs.