Service Technician (Field) Installation & Service of Service Robots | Gothenburg

Service Technician (Field) – Installation & Service of Robots | Gothenburg

Do you enjoy technology, problem-solving, and practical work at customer sites?

ROBIQ is now establishing operations in Gothenburg and the surrounding area and is seeking a service technician who wants to work with installation, service, and development of robot solutions in real-world environments.

ROBIQ works with robot solutions for businesses – including cleaning robots and service robots for stores, hotels, properties, and other large environments.

This is a practical and independent role where you work with installation, service, and technical support of robots at customer sites. You will be an important part in making the technology work in reality.

About the Role

As a service technician at ROBIQ, you are responsible for ensuring that the robots are installed, function, and are used correctly at the customer's site.

You work both practically on-site and digitally via the robots' apps and administration systems. A significant portion of your working hours will be spent at customer sites.

You will also be part of building ROBIQ's new office in Gothenburg and an important piece in the company's continued development.

Job Duties

In this role, you will, among other things:

• Install robots at customer sites
• Map premises and configure the robots' operation
• Test and optimize the robots' workflows
• Train customer staff in usage and maintenance
• Work with technical support via phone, video, and online tools
• Troubleshoot in the robots' systems and apps
• Perform service and minor repairs
• Replace wear parts and components
• Follow up on installations and ensure that the robots function optimally

You will also contribute with technical advice regarding which robot solution fits different types of environments.

Work Area

Your base is Gothenburg where ROBIQ is establishing operations.

The work involves travel to customers in the region, primarily within Västra Götaland, Småland, Halland, Skåne, Blekinge, Dalsland, Värmland.

Most assignments involve day trips, but overnight stays may occur for longer assignments.

A Class B driver's license is required.

Your Background

We are looking for you who have a technical interest and experience with practical technical work.

You may, for example, have worked as:

• Service Technician
• Field Technician
• Installation Technician
• Machinery Technician
• Technical Support Technician

The most important thing is that you are technically curious and enjoy understanding how machines and systems work.

Requirements

• Documented experience with technical service or installation work
• Experience working independently in the field
• Class B driver's license
• Fluent Swedish in speech and writing
• Good English in speech and writing

This Role is Suitable for You Who

• Enjoy practical work at customer sites
• Like solving technical problems
• Are self-sufficient and can plan your own work
• Enjoy understanding how technology works in real environments
• Can explain technology in a clear and pedagogical way

This Role is Not Suitable for You Who

• Primarily seek office-based work
• Do not enjoy business travel
• Prefer a work environment where job duties are strongly controlled in detail

About ROBIQ

ROBIQ works with robot solutions for businesses and the public sector. We offer consultation, demonstration, installation, and support regarding service and cleaning robots from several leading manufacturers. ROBIQ has Sweden's broadest range of service robots.

Our goal is to help companies improve the work environment, manage skills shortages, and increase efficiency by automating work tasks. In this way, organizations can use their staff where they make the greatest impact while also reducing costs.

Application

Send your application together with your CV. Recruitment is ongoing. Probationary employment may occur.

We prefer that you attach at least two references to your application.

We kindly but firmly decline contact from recruitment firms, advertising salespeople, and other providers of recruitment services.