Service Technician (Field) Installation & Service of Service Robots | Stockholm

Do you enjoy technology, problem-solving, and working practically at customer sites?

ROBIQ is now establishing operations in Stockholm and the surrounding area and is seeking a service technician who wants to work with installation, service, and development of robotic solutions in real-world environments.

ROBIQ works with robotic solutions for businesses – including cleaning robots and serving robots for shops, hotels, properties, and other large environments.

This is a practical and independent role where you work with installation, service, and technical support of robots at customer sites. You will be an important part in making the technology work in reality.

About the Role

As a service technician at ROBIQ, you are responsible for ensuring that robots are installed, function, and are used correctly by the customer.

You work both practically on-site and digitally via the robots' apps and administration systems. A significant portion of working time is spent at customer sites.

You will also be part of building up ROBIQ's new office in Stockholm and an important piece in the company's continued development.

Job Duties

In this role, you will, among other things:

• Install robots at customer sites
• Map premises and configure the robots' navigation
• Test and optimize the robots' workflows
• Train customer staff in usage and maintenance
• Work with technical support via phone, video, and remote connections
• Troubleshoot in the robots' systems and apps
• Perform service and minor repairs
• Replace wear parts and components
• Follow up on installations and ensure that the robots function optimally

You will also contribute with technical advice regarding which robotic solutions are suitable in different types of environments.

Work Area

Your base is Stockholm where ROBIQ is establishing operations.

The work involves travel to customers in a larger region covering Stockholm, Mälardalen, Västmanland, Örebro County, and Östergötland. Depending on assignments, the work may also include customers further north and in other parts of the country.

Most assignments involve day trips, but overnight stays may occur for longer assignments.

A B driver's license is a requirement.

Your Background

We are looking for you who have a technical interest and experience in practical technical work.

You may have worked as, for example:

• Service Technician
• Field Technician
• Installation Technician
• Machinery Technician
• Technical Support Technician

The most important thing is that you are technically curious and enjoy understanding how machines and systems work.

Requirements

• Experience in technical service or installation work
• Familiarity with working independently in the field
• B driver's license
• Fluent Swedish in speech and writing
• Good English in speech and writing

The Role Suits You If

• You enjoy practical work at customer sites
• You like solving technical problems
• You are self-sufficient and can plan your work independently
• You enjoy understanding how technology works in real environments
• You can explain technology in a clear and pedagogical way

The Role Does Not Suit You If

• You are primarily seeking office-based work
• You do not enjoy travel for work
• You prefer a work environment where job duties are strongly detailed and directed

About ROBIQ

ROBIQ works with robotic solutions for businesses and offers advice, demonstrations, installation, and support for service and cleaning robots from several leading manufacturers.

Our goal is to help companies improve the work environment, manage skill shortages, and increase efficiency by automating work tasks. This way, operations can use their staff where they are most useful while also reducing costs.

Application

Send your personal application together with your CV. Recruitment is ongoing. Probationary employment may occur.

We prefer that you include at least two references in your application.

We kindly but firmly decline contact from recruitment firms, ad salespeople, and other providers of recruitment services.