Restaurant Manager / Shift Supervisor at O'Learys Luleå

As a restaurant manager with us at O’Learys Luleå, you work actively in operations by welcoming guests, seating them at tables, presenting the menu, taking orders, and serving food and drinks. You also have the role of shift supervisor. This means you take overall responsibility for operations during your work shift and lead the staff on site. You support the restaurant manager by coordinating work, helping where needed, and quality-assuring all parts of the business within service, bar, kitchen, and activities.

We are looking for you who

Are cheerful, outgoing, and passionate about giving guests the absolute best experience. You are flexible, solution-oriented, and good at building positive relationships. You thrive in a leadership role, are stress-resistant, and maintain a professional and pleasant demeanor whether it's quiet in the venue or we have 300 seated dinner guests.

Job duties:

• Lead and coordinate the serving staff during work shifts
• Ensure that the restaurant's environment, table settings, and hygiene maintain a high standard
• Ensure that guests receive fast and correct service, especially during high-demand times
• Handle table bookings, seating, and walk-in guests
• Collaborate with kitchen, bar, and other staff for an efficient workflow
• Handle guest complaints and resolve problems directly on site
• Be responsible for opening/closing and cash reconciliation according to procedures
• Work actively with upselling and high guest satisfaction

Qualifications and characteristics required:

• Documented experience as a restaurant manager, waiter/waitress, or in another leadership role within restaurants is required.
• You should have a good understanding of service, pace, and workflow in an eventful environment.
• Good leadership and organizational skills are a requirement.
• You should have good knowledge of Swedish and English, in speech and writing.
• You should have basic beverage knowledge in beer, cocktails, and non-alcoholic alternatives.
• Experience with booking and cash register systems. Caspeco and Trivec are advantageous

Does this sound like something for you?

Do not hesitate to apply for the position today, interviews are ongoing. For questions about the position, contact us.

Start: As agreed

Scope: 75-100%

Working hours: Evenings/weekends

Location: Västra Varvsgatan 25, Luleå

About O’Learys

O’Learys is more than just a restaurant. It is an entertainment center that, in addition to the love of sports, food, drinks, and good atmosphere, is a meeting place filled with activities and entertainment every day of the week. In addition to our large range of activities for both big and small, we also offer live events and concerts with some of Sweden's biggest DJs, bands, and artists.